Refund Policy

Effective Date: [Add Date]
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At Evallyshop, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested and processed for products purchased through our website.

1. General Refund Guidelines

Refund eligibility depends on the type of product purchased and the circumstances of the request. By placing an order with Evallyshop, you agree to the terms outlined in this Refund Policy.

We encourage customers to review product details carefully before completing a purchase.

2. Digital Products (Software & License Keys)

Digital products, including antivirus software and license keys, are eligible for a refund only under the conditions below:

• A refund request is submitted within 14 days of purchase
• The product has not been activated, redeemed, or used, unless otherwise stated
• The request complies with the applicable software publisher’s refund conditions

Once a digital license key has been activated or delivered electronically, it may become non-refundable, except where required by law.

3. Physical Products (Peripherals & Accessories)

For physical items, refunds may be approved if:

• The refund request is made within 14 days of delivery
• The product is unused, undamaged, and returned in its original packaging
• All accessories, manuals, and components are included

Customers may be responsible for return shipping costs unless the product is defective or incorrect.

4. Non-Refundable Items

The following items are generally not eligible for refunds:

• Activated or redeemed software licenses
• Digital products delivered via email or download (after activation)
• Products damaged due to misuse or improper handling
• Clearance or final-sale items (if clearly marked)

5. How to Request a Refund

To request a refund, please contact us with the following details:

• Order number
• Email address used at purchase
• Reason for the refund request

📧 customer@evallyshop.com

Phone: +1-(857)-837-0165

Our support team will review your request and respond within a reasonable timeframe.

6. Refund Processing

• Approved refunds are issued to the original payment method
• Processing times may vary depending on the payment provider
• Refunds typically appear within 5–10 business days after approval

Evallyshop is not responsible for delays caused by banks or payment processors.

7. Order Cancellations

Orders may be canceled only if they have not yet been processed or delivered.
Once a digital product is delivered or a physical product is shipped, cancellation may no longer be possible.

8. Chargebacks and Disputes

We encourage customers to contact us first before initiating a chargeback or payment dispute. Unauthorized or fraudulent chargebacks may result in account restrictions.

9. Exceptions and Legal Rights

This Refund Policy does not limit any consumer rights provided under applicable U.S. laws. Where local laws require refunds, those laws will take precedence.

10. Changes to This Refund Policy

Evallyshop reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Evallyshop is owned and operated by AllRoundFix LLC, a company focused on offering reliable products, honest pricing, and a secure shopping environment for customers.

11. Contact Information

If you have questions regarding refunds or returns, please contact:Evallyshop
670 River St, Hyde Park, MA 02136, United States
📧 customer@evallyshop.com

Phone: +1-(857)-837-0165